Location: Health Science Centre
Bilingual Services
Permanent, Full-Time
Hours: 75 bi-weekly (8 hour days, non-rotating)
Salary: CG-27 ($25.53 – $26.04 per hour)
Competition Number: 2020001114
Posted Date: 3 March 2020
Closing Date: Open until filled


About Us

Eastern Health is the largest, integrated health authority in Newfoundland and Labrador employing approximately 13,000 dedicated employees and serving a population of more than 300,000 people. The authority offers the full continuum of health and community services including public health, long-term care, community services, hospital care and unique provincial programs and services. At Eastern Health we pride ourselves on providing the highest quality care and service possible to the people in our communities, in our region, and in the province. To do that, we employ qualified, competent and caring individuals who are dedicated to their professions and to our vision of Healthy People, Healthy Communities.


Job Summary

The Clerk IV in Bilingual Services organizes and coordinates all the administrative affairs of the service and assists in the overall management of Bilingual Services program, while providing administrative/secretarial support of a highly confidential nature. This includes interacting, liaising, and communicating with various internal/external health professionals, agencies, patients, families, volunteers, union leaders, regulatory authorities, and other stakeholders related to various functions of the service and the organization. The Clerk IV also interacts with clinicians and regulatory bodies of the French island of St. Pierre et Miquelon (SPM). The Clerk IV translates confidential information from French to English; arranges, coordinates, and may be required to attend departmental, regional, and provincial internal and inter-organizational committee meetings, teleconferences, and special events, etc. The Clerk also composes, distributes, and types agendas, takes and transcribes minutes, and arranges both internal and external room/meeting bookings, equipment, travel/itineraries, and catering as required. Other related duties as required.


Job Demands

By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limed to):

Regularly lifts objects weighing less than 5 lbs. and occasionally up to 10 lbs.

Work provides the opportunity to stand and walk within the office environment.

Constantly required to use fine/finger precision work while entering/maintaining data, as well as a constant requirement for eye/hand coordination to ensure precision in completing work and maintaining database files. Regularly requires bilateral repetitive fine motor skills (i.e. typing and mousing) while entering/maintaining data, as well as a constant requirement for eye/hand coordination to ensure precision in completing work and maintaining database files.


Job Qualifications

  • Successful completion of a two-year Office Administration Program from a recognized/approved college.
  • Successful completion of a medical terminology certificate is required.
  • A minimum of three years’ experience within the last five in a progressively responsible administrative role is required.
  • Demonstrated fluency in French and English (verbal and written) is required.
  • Knowledge of translation techniques would be an asset.
  • Ability to translate simple documents with consideration for style, language, usage and flow.
  • Demonstrated proficiency in the use of Microsoft Office Suite, outlook calendar and internet.
  • Demonstrated strong organizational and communication skills.
  • Demonstrated effective problem solving and analytical skills.
  • Proven ability to work with limited supervision in a dynamic work environment.
  • Demonstrated ability to work effectively within a deadline driven, team-orientated
  • A satisfactory record of work performance and attendance is required.


*Proof of a current office administration program and medical terminology is required. To be considered current, the program and course must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.


If this is an internal posting only, only applicants of the Eastern Health NAPE HS Regional Bargaining Unit will be considered. Otherwise, if this is posted internal and external, we will accept all applications, but preference will be given to those qualified candidates who are internal to the Eastern Health NAPE HS Regional Bargaining Unit.


Eastern Health requires internal employees applying on unionized clerical/administrative positions to have their educational documents on file and any required testing completed before the closing date of the competition (exception is the medical transcription test, which can be completed per competition). If you do not have your educational documents on your employee file, you should attach them when applying online or e-mail them to employment@easternhealth.ca. If testing is required contact Recruitment in your local area.


To become a part of our team, please submit your resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.


Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693


Email: emploi@rdeetnl.ca


EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.